WIDA Information & Services

WIDA is a community based voluntary provider of services for adults and children with an intellectual disability and/or autism in Waterford City and County.

WIDA is registered charity, with a voluntary Board of Directors, and is fully funded by the Health Service Executive.

We provide the following services:

Respite (residential and day respite)
Residential Services
Day Services
Hydrotherapy Pool

Our Services

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Core Values

Rights based

Actively engaged in supporting service users to know and exercise their rights as full and equal citizens: and as consumers of our services.

Respectful of the right to self determination

Ensuring the involvement of service users in all decisions that affect them, providing support for informed decision making, and facilitating service user to exercise control over and direct the supports that they receive.

Person centered

Providing services and supports that are effective in meeting the explicit needs, wishes and choices of each individual service user.

Capacity building

Providing opportunities and supports for service users to develop their competencies and independence to the greatest extent possible.

Socially inclusive

Maximising the participation of service users in the ordinary life of the community, and supporting active citizenship and the development of valued social roles.

Oriented towards learning and continuous improvement

Systematically scans the wider environment and utilises the resources of knowledge, skills and experience in our own and in partner organisations to inform and drive a process of continuous improvement in service quality.

Flexible and creative

Using existing resources in new and innovative ways to maximise the achievement of service users goals in the most efficient and effective manner.

Accountable to stakeholders

Facilitating external reviews of service quality; demonstrating openness and transparency with key stakeholders with regard to resource utilisation; operating a fair and responsive complaints process; and actively supporting the provision of independent advocacy for service users.

Partnership based

Involving service users and their representatives, family members, and organisational staff, in leadership and decision-making at all organisational levels.

Proven value for money

Implementing financial systems that result in the individualisation of funding for each service user and measurement of the amount and quality of services received by each individual.

Relationship oriented

Supporting natural support networks, ties to family, friends, and neighbours; and the development of new friendships and meaningful relationships.

Supports people in their local community

Builds on natural supports that exist where the person lives, rather than remove them from their own community to access supports; and where people are safer because they are well known.

Mission Statement

"Our mission is to provide a service which supports and empowers the people who avail of our service to live a full and dignified life.

We aim to promote independence, dignity & respect and provide opportunities to participate in a wide range of activities that are based upon the service users’ own choice that enhance their quality of life.

To this end, we are committed to providing quality services that meet the International Quality Standard ISO 9001:2015 and best practice standards, and to continuously improving these services."